About

About Documented: a private record for one parent

Written by our research team · Published This is general information, not legal advice.

Fact-checked · Checked against 8 sources · See the sources

Key takeaways
A father and his young daughter sit on the back steps of their house sorting a box of her drawings, a bicycle and garden tools beside them
On this page
  1. What is Documented?
  2. Who makes the Documented custody documentation app?
  3. Why was Documented built this way?
  4. How does Documented keep a record private and verifiable?
  5. What will Documented not do or claim?
  6. How are the Documented guides written?
  7. How can you reach Documented?
  8. Frequently asked questions

What is Documented?

Documented is a custody documentation app that one parent keeps on their own phone. Each entry records part of a day with your children, a school pickup, a doctor's visit, a weekend that went well or one that did not, and it is sealed the moment you save it, so the date it was written can be checked later.

It is not a shared app. The other parent has no account, gets no invitation and is not told the record exists. There is no messaging and no shared calendar. If that is what you are looking for, our comparisons of custody apps set out which apps offer it and how they differ from a one-parent record.

The record is meant for the day you may need to show what happened, to your attorney, a mediator or a judge. Until then, it is simply yours.

Who makes the Documented custody documentation app?

Documented is a small company, and the developer named on its store listings is Rise Advertising LLC. You can see that name on the Documented: Custody Logs listing on the App Store and on the Documented: Custody Logs listing on Google Play.

The app runs on iPhone, where the App Store lists iOS 17.0 or later, and on Android. The price is the same on both: $17.99 a month or $179.99 a year, billed by Apple or Google rather than by us. Our answers to common questions about Documented cover the free trial, cancelling and what happens to your entries if you stop paying.

The Documented Terms of Service are governed by the laws of the State of California, and questions about them go to legal@documented.co.

Why was Documented built this way?

Because a record is only useful if someone else can believe it. A few decisions follow from that, and they show up everywhere in the app.

One parent's record, not a shared space

Documented holds your side of things and nothing else. It never asks the other parent to join, and it never contacts anyone you name in an entry. What goes in, and who sees it, is your decision.

Good days as well as hard ones

A record that holds only incidents reads like a case being built. One that also holds the ordinary days, the homework, the bedtimes, the drive to practice, looks like a life, because it is one. Our guide on how to document for a custody case covers what to write down and how often.

Written at the time, and checkable

Notes written the same day are easier to trust than notes pieced together months later, and a date is only worth something if it can be shown. That is why every entry is sealed and independently timestamped when you save it, as the next section explains.

How does Documented keep a record private and verifiable?

Your entries live on your phone, and there is no account to sign into. According to the Documented Privacy Policy, the app has no accounts, and the few things that leave your phone on their own carry none of the words you wrote.

What can leave your phone, and what it contains
What leavesWhere it goesCan you turn it off?
A hash of each sealed entryAn independent timestamp authorityNo, it is how the seal works, and a hash cannot be turned back into your content
A count of which screens you useOur analytics providerYes, in Settings
Location coordinates, only if you allow locationApple or Google, to turn them into a street addressYes, by not allowing location
Your entries, only if you switch on attorney sharingUs, encrypted on your phone to your attorney's key, so we cannot read themYes, it is off until you switch it on

How the seal works

Each entry is hashed with SHA-256, the function defined in NIST's Secure Hash Standard, FIPS 180-4, and each hash is linked to the one before it, so a changed entry breaks the chain from that point on. The hash is then signed by an independent timestamp authority in the format set out in RFC 3161, the internet standard for time-stamp protocols. That signature is what makes the date something other than your word.

The record is tamper-evident: a change cannot be hidden, and a correction is added next to the original rather than replacing it. Our guide to what tamper-evident actually means explains the difference between showing a change and preventing one.

What will Documented not do or claim?

Documented will not give legal advice or promise an outcome. It is not a law firm, and nothing on this site creates an attorney-client relationship.

How are the Documented guides written?

The guides on this site are written by our research team from primary sources. As the page on how Documented guides are researched, written and reviewed sets out, questions about whether a record will be accepted are grounded in the Federal Rules of Evidence themselves, chiefly Rules 803, 901, 902 and 403, rather than in other people's articles.

Custody law differs from state to state, so the guides write to what travels: evidence principles, documentation practice and the questions worth asking. Where an answer depends on your state, the guide says so and points you to a licensed attorney or your court's self-help center. Every guide lists its sources at the bottom, as this page does, and the glossary of custody terms explains the vocabulary in plain words.

If you find a mistake, write to hello@documented.co. Corrections to substance are made on the page itself, and the revision date changes so the update is visible.

How can you reach Documented?

By email or through the website, and a person reads every message. For help with the app, email support@documented.co or use the Documented support page. For suggestions and anything else, the Documented contact form reaches the same inbox, and replies usually come within two business days.

Which address to use
ForWrite to
Help with the app, refunds on Androidsupport@documented.co
Privacy requests, deleting shared entriesprivacy@documented.co
Questions about the Terms of Servicelegal@documented.co
Corrections to a guidehello@documented.co

Documented starts with seven free days, and everything you write in them stays yours whether or not you subscribe. Learn how it works →

What this page does not cover

Add Documented as a preferred source on Google

Frequently asked questions

Who makes the Documented app?

The developer named on both the App Store and Google Play is Rise Advertising LLC. Documented is a small company, and it is not a law firm.

Is there a custody documentation app for iPhone and Android?

Yes. Documented runs on iPhone and on Android, with the same record, the same sealing and the same price on both. It is billed through the App Store or Google Play.

Is there a free custody documentation app?

Documented is free for the first seven days, then $17.99 a month or $179.99 a year. If you do not subscribe, you can still read, search and verify everything you already wrote.

Is Documented a law firm?

No. Documented does not give legal advice, and nothing on the site or in the app creates an attorney-client relationship. For advice about your case, talk to a licensed attorney in your state.

Can Documented read my entries?

No. Your entries stay on your phone and are not stored on our servers. If you switch on attorney sharing, entries are encrypted on your phone to your attorney's key before they are sent, and we cannot open them.

How do I report a mistake in a Documented guide?

Email hello@documented.co. Corrections to substance are made on the page itself, and the revision date is updated so the change is visible.

How we researched this

We read 8 sources for this page: the Documented listings on the App Store and Google Play, our own privacy policy, terms of service and research team page, NIST's Secure Hash Standard, the RFC 3161 time-stamp standard and Federal Rule of Evidence 901. Every statement about the company was checked against what those listings and pages say, and nothing about staff or credentials was added that they do not show. How our guides are written.

References

Related articles

Documented is a private, tamper-evident record of how you show up for your kids. This page is general information, not legal advice, and Documented is not a law firm.